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Striking the Right Balance

This week…continuing fallout from NCUA's changing assessments of the collective obligations of credit unions, following the corporate conservatorships.  Now that fresh U. S. Central data underscores its solvency, when will credit unions get their $1 billion dollars back? Join the energetic dialogue.

Speaking of energetic, do you recall the guy at the circus who spins fragile china plates, atop long sticks? No sooner does he launch the last plate on its spin…than the first plate wobbles precariously, ready to crash to the floor.

Such can be the life of credit union technology managers in the summer of 2009, juggling competing, and expensive, technological priorities.  Just how do you keep all those plates spinning?  Business continuity planning, member channel enhancements, smarter security overlays...each deserves a plate of its own, but recession-constrained budgets can't accommodate everything.

Convene this week with your peers in a technology roundtable discussion, Choosing Technology Initiative Wisely in Uncertain Times, to help you slice and dice stressed-out budgets in the way that makes the best strategic sense.  With the 2010 planning season dead ahead, it's time to prioritize your member-facing and internally focused technological enhancements, to get the best bang for your buck.

Hunter Hunter Moss
Corporate Communications Manager

Featured Press Releases

David Gregory to Open CUES CEO/Executive Team Network

CUES

Determine the best metrics to strengthen your individual branch's performance

LIVE CUtv events This week

Play Choosing Technology Initiatives Wisely in Uncertain Times  Wednesday, June 24, 2009

Play Branch Managers as Decision-Makers: Take Each Location’s Performance to a New Level  Thursday, June 25, 2009


Supplier Spotlight

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In This Edition

Credit Unions Rising When Will NCUA Give Back to Credit Unions their $1.0 Billion Dollars?
NCUA's changing assessments of the collective obligations of credit unions (via NCUSIF) to U.S. Central lead to a critical question: when will credit unions get their money back?

First Mortgages Drive Loan Growth
Credit unions have been leveraging the opportunities in the mortgage market to reach record high market share and minimize risk.

PostilionLeveraging Green Practices and Messaging to Maximize Your Marketing Budget
Leveraging "green" messaging can be an effective way to grab the attention of both potential and existing members.

Using Benchmarks to Optimize your Retail Investment Services Program
When measuring your investment services program's performance, it is critical to understand how individual benchmarks represent a piece of the puzzle.

E-Channel Enhancements and Business Continuity Top the List of Credit Union Technology Priorities
Business continuity planning and electronic channel enhancements are key technology initiatives for 2009, according to Callahan's 2009 Credit Union Technology Guide.

Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon.


Having Trouble Dividing Your Technology Budget?

Graph of the Week

Credit Union Branch Growth
Data as of1Q-09
Don't Miss this Graph of the Week!  Download your images!
Source: Callahan & Associates


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Connect with Young Adults in Transition and Grow your Credit Union Membership

Delivery Channels
 

Webinar:
Branch Managers as Decision-Makers: Take Each Location’s Performance to a New Level

Live on Thursday, June 25, 2009 at 2:00 PM EDT | 11:00 AM PDT

Branch managers are CEOs of their own branch – they need to develop new business opportunities, manage expenses, improve staff productivity, and respond to member concerns. This webinar focuses on providing branch managers with the tools needed to take their branch to the next level of performance by covering these critical topics in discussion with action items for your staff.

  • Beyond Measurement: Effectively Using Branch-level Performance Metrics to Coach Frontline Staff and Improve Sales
  • Understanding the Branch’s Marketplace and Local Competition and How to Best Pass Relevant Knowledge on to your Staff
  • Building Internal and External Communication Networks to Grow New Business

Brought to you by:

Callahan & Associates

1001 Connecticut Ave, NW Suite 1001 | Washington, DC 20036
P: 800-446-7453 | F: 202-223-1311

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